Greek Ministry of Tourism
National Public Health Organisation
Protocol for Arrivals in Greece
The National Public Health Organization (EODY) and the Greek Tourism Ministry have released the Health Protocols that are to be applied in all the accommodation businesses of the country for the safe operation in the aftermath of the Covid-19 pandemic.
"Golden Sea Villas" stays up to date following the guidelines set by the National Public Health Organization (EODY) and has issued the declaration of conformity “Health First”.
General information on the new rules
All staff members are trained on the practices for proper cleaning and disinfection against the virus and they follow all the recommended hygiene rules (frequent hand washing, avoiding handshakes, physical distancing, avoiding contact of hands with eyes, nose and mouth).
Golden Sea Villas provides each staff member with personal protective equipment (masks and gloves) and daily thermal screening is mandatory for all the members of the staff.
For public health protection, Golden Sea Villas must keep an updated record of all guests staying at the Villas so that communication is possible if a coronavirus case is identified later. This information will be protected according to "The General Regulation on Personal Data Protection" (GDPR) and will be given only to the Greek Authorities if a coronavirus case is identified at Golden Sea Villas.
A doctor will be on call, responsible to act on the instructions of EODY for testing suspected cases of Covid-19.
To maintain the social distancing measures (two meters distance from each another), all the furniture in public areas are arranged in such a way to keep the space open.
Antiseptic alcohol solution is always available at public places for customer use.
Check in / Check out
Our staff are able to a) inform guests on the hotel’s rules and the new measures taken, b) provide useful information regarding health care providers (public and private hospitals and pharmacies) in the area and c) provide personal protective equipment (masks, gloves) when requested.
Credit or debit cards and Bank transfers are recommended for payment and the invoices will to be sent by email.
All room keys are disinfected after each check out and before the next check in.
Check-out and check-in are set at 11:00 the latest and at 15:00 the earliest, respectively, to ensure the proper preparation of the room for the guests’ arrival and safe stay.
A medical kit which includes disposable gloves and masks, antiseptics, cleaning wipes and thermometer is available in every Villa.
Between stays, meticulous cleaning and disinfecting as always, and particularly good room ventilation are taking place.
The cleaning of Villas during the stay of our guests is not recommended, to reduce the contact with the housekeeping staff. In case that you want to have your usual cleaning every 3 days, you should arrange appointment with the staff at a time that you will not be present.
All Villas have their own cleaning items kept inside the Villa that can be also used from the Guest.
Shared multi-purpose items (such as magazines, books, etc.) are removed from the Villas.
The daily opening of windows and doors is suggested for natural ventilation.
The a/c systems in the rooms should be used by the guests only in exceptional cases.
The towels and linen are washed properly and fully sterilized at a temperature above 60 degrees Celsius by our trained laundry staff, in our own laundry equipment.
The entrance to the "staff / laundry area" is strictly prohibited for the guests.
Pool area, swimming pool, garden
Social distancing measures are implemented through guests from different Villas. The layout of seats on pool area is such so that the distance between the ends of the seats of two people, will be at least 2 meters in each direction.
The sunbeds are properly disinfected with chlorine solution and/ or steam cleaner every morning and the guests are provided with pool towels for use at the swimming pool area.
Maximum number of guests in the pool according to the law: 12